|October 16, 2023|
American Airlines Terminates Business Extra Program
American Airlines today announced they are terminating their Business Extra program, their corporate loyalty program geared toward small and midsize companies. They are replacing it with a new program that allows companies and their travelers to earn points for travel only when booked directly with American Airlines. In so many words, AA is challenging the value of a managed travel program.
So, what is the value of a managed travel program? Here are highlights:
We believe American’s attempts to “blow-up” managed travel are unwise and short sighted. Nonetheless, your travelers may receive communications from AA advising them of this program change. Please be aware of it.
Your company’s existing Business Extra points must be redeemed by January 31, 2024. Please contact your Travel One Account Manager with any questions.