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About Us

Travel One was founded in 1970 and has grown to be one of the largest and most financially stable travel management companies in the Upper Midwest. We are the ONLY Minnesota-based agency to offer the powerful affiliation of the BCD Travel network. Our partnership with BCD Travel provides several key benefits to our customers including: access to industry leading travel technology, discounts at hotels, rental car companies, and (when applicable) airlines; global consolidation in over 110 countries, and industry best practices and benchmarking.

Travel One is dedicated to helping companies of all sizes optimize their travel programs by taking a consultative approach and applying best-practices. We are a high-touch service organization, providing the travel industry’s leading technology solutions to help clients maximize the value of their travel program.  In short, Travel One helps our customers travel smarter and accomplish more.

Leadership Team


Bill Neuman is the president of Travel One, Inc. Bill is responsible for the overall health and financial success of Travel One, and his main areas of concentration include strategic planning, vendor relationships, client retention and business development.

Bill has over twenty years of management experience at Travel One. Prior to joining Travel One, Bill was Regional Group Manager for MassMutual’s Employee Benefits Division.

Bill graduated with honors from Northwestern University (Evanston, IL). He enjoys coaching youth sports, and he lives with his wife Laura and three children in a suburb of Minneapolis.

Bill Neuman

President & Co-owner

Steve became member of the Travel One executive team in 2003. Prior to joining the family business, Steve spent seventeen years as a Marketing Consultant and Manufacturers Representative.

Steve is responsible for establishing the vision and strategy for integrated information systems at Travel One. He ensures all of the technical and service needs of Travel One clients are met. Travel One’s technology initiatives include tools ranging from online booking systems, to reporting, to mobile tools and risk management solutions. Steve tends to be one step ahead when it comes to trends and has the vision to plan ahead, to avoid the pitfalls that can be associated with technology.

Additionally, Steve brings a wealth of knowledge to Travel One with his sales and marketing background. Therefore, overseeing the automation of business proposals and presentations also falls within his scope of responsibilities.

Steve and his wife, Lisa, live in Eden Prairie.

Steve Neuman

Vice President, Service & Technology and Co-owner

Dave Knudsen joined the Travel One team in 2012 and is now Vice President of Sales. Dave began his career in the travel industry in 1985 and has participated in a variety of leadership and business development roles throughout his career. Dave’s vast experience with companies such as TQ3Navigant, CWT, and BCD Travel, brings a wealth of knowledge to companies seeking to more effectively manage their travel programs.

Since 1999 Dave has been responsible for business development in the North Central region of the U.S. building partnerships with local, regional, and global organizations seeking a best-in-class corporate travel program. Dave’s sales experience makes him an extremely knowledgeable sales professional in the dynamic travel industry.

In his personal time, Dave enjoys spending time with his wife and three children, and as a fire fighter on a local Fire Department

Dave Knudsen

Vice President, Sales

Lisa Dahl joined Travel One in September of 2022 as the Director of Corporate Operations. Lisa is a proven industry leader, with more than 30 years of experience as an Advisor, Manager, and Operations leader.

Lisa is responsible for providing leadership, direction, and coaching for Travel One’s corporate department.  She oversees the department’s focus on continuous improvement, process development, and finding ways to exceed our customers’ expectations.

Before joining Travel One, Lisa was a Director of Operations for another corporate travel management company (TMC) for the prior 14 years.

Lisa Dahl

Director, Corporate Operations

With a BA in Finance and Accounting from Augsburg College, Lynne Jakubic began her career in Accounting in 1987.  Working in the accounting department at Carlson Wagonlit Travel (CWT) for 6 years, Lynne advanced to the Finance side of the company where she worked closely with the Sales and Account Management Team.  Lynne’s outstanding leadership was recognized and she was promoted to the North American Pricing Team Director in 2007.  After 24 years at CWT, Lynne made a move to BCD Travel and then found her way to Travel One in May of 2014 as Corporate Controller.

Lynne’s personal time is spent quilting and attending her son’s many sporting interests.  Lynne is also a member of the Rogers-Otsego Youth Baseball Association where she holds the Treasurer’s position.

Lynne Jakubic

Vice President, Finance

Patti Anderson joined Travel One as an Account Manager in December 2016 and she brings over 30 years of travel industry experience in operations and account management. Patti works closely with each client, taking a proactive approach to identifying cost savings initiatives, new solutions and policies, while advocating for continuous improvement. Patti is a customer advocate for Travel One’s outstanding service.  

Prior to joining Travel One, Patti worked as a Corporate Supervisor and Operations Manager, International Agent and Leisure agent.

Patti Anderson

Director of Account Management

Shauna Fehlen joined Travel One as an Online Fulfillment agent in December 2021.  In August of 2022, she was promoted to Account Manager.  She brings over 26 years of travel industry experience in operations and account management. Shauna works closely with clients to review their travel policies and help manage spend, taking a proactive approach by identifying cost savings and offering new solutions.

Prior to joining Travel One, Shauna worked in the roles of Senior Travel Consultant, Online Fulfillment, and Account Manager.

Shauna Fehlen

Account Manager

Cindy started her career as a CPA at two Fortune 500 companies before transitioning to travel management at Carlson Wagonlit Travel. There she spent over 20 years leading teams in group operations, incentive travel, and financial planning before joining Travel One, Inc. to manage Meetings and Incentives in 2019.

Cindy understands that each client is unique and customizes travel programs to help her customers achieve their goals.

Her comprehensive skill set encompasses all aspects of group travel including destination selection and sourcing, meeting and event planning, sales, reporting, traveler services, and onsite operations. Her partner-centered approach has earned industry recognition, as well as many loyal clients.

As Cindy says, “I’m only successful when the client is successful.”

Cindy Meyer

Manager, Meetings & Incentives

Pam Gilson joined the Travel One team in 2018 and is the Manager of Travel one Vacation Department.

Pam has over 30 years of travel experience and is passionate about selling luxury travel. Her role includes managing the day-to-day operation for this Department, including overseeing the agent teams, promoting supplier relationships, coordinating marketing,  as well as working with her VIP travelers.

Pam is passionate about working with customers. She loves helping travelers make their dream vacations a reality. Pam works to design and customize the perfect trip to fit your lifestyle.

At home, Pam loves spending time with her husband, daughter and 2 dogs.  She loves spending time at their cabin with family and friends and enjoys the outdoors.   Her love for travel has given her the opportunity to experience many destinations around the world.

Pam Gilson

Manager, Vacation Department

The Travel One Mission

  • To maximize our clients’ travel budgets through cost-saving technology and value-added services
  • To value and honor our outstanding relationships with our clients, vendors and community
  • To be recognized for excellence, integrity, and innovation in our areas of expertise:
    • Business Travel Management
    • Groups, Meetings & Incentives
    • Vacation Travel
    • Travel Technology
  • To be the travel management company where outstanding travel professionals want to work

The Travel One Culture

Travel One’s company culture is based on an entrepreneurial spirit and perspective. We engage a management style that promotes the free exchange of new ideas and rewards self-motivation. As such, we rely on our people who are driven to do their jobs well, working as if the company were their very own.

Our philosophy is based on the fact that each employee has a passion for travel and takes PRIDE in their work.

Community Involvement

Travel One believes that being part of the community means supporting the community. We contribute to numerous local, national and global organizations and support employee initiatives beyond the workplace.

Travel One’s philanthropic interests are not biased towards any particular religion, ethnic, or political organization, but are driven based on employee recommendations.

Just a few of our company’s philanthropic recipients are:

  • The American Cancer Society
  • American Red Cross
  • Big Brothers Big Sisters
  • Feed My Starving Children
  • Jewish Federation
  • The Pacer Center

Travel One provides a corporate monetary match of individual employee contributions.