|May 23, 2019
Change to Reservation Requirements For Flight Disruptions
Effective June 1, 2019, Travel One will comply with the new IATA Resolution 830d to facilitate a seamless passenger experience when flight disruptions occur. This new resolution requires each reservation to include the correct contact information for travelers – Travel One’s preference is to include: a) traveler’s mobile phone number (first choice) or b) email address (second choice).
This new standard ensures the traveler has access to relevant and useful information in an operational disruption, and will allow the airline to provide the best experience possible.
If you have any questions, please contact your Account Manager at Travel One.