Marriott Introduces 48 Hour Cancellation Policy

Marriott Corporation announced it is increasing the minimum standard cancellation deadline from 24 to 48 hours for reservations made on/after June 15, 2017 for properties in US, Canada, Caribbean, and Latin America.  If a booking isn’t cancelled prior to this time, travelers will be charged a fee equal to one night room rate plus any taxes and fees.

Limited exceptions will be made for Platinum members, weather-related disruption, and at the hotel’s discretion.  Additionally, contracted corporate rates with their own cancellation policy will not see a change in 2017.  However, changes to the corporate agreements could be seen in the 2018 pricing season.  Group cancellation policies are based on the group reservation contract.

Please contact your Travel One Account Manger if you have any questions.