Frequently Asked Questions

We are a full-service, luxury travel agency, meaning we provide a comprehensive range of services, including personalized itinerary planning, accommodation booking, transportation arrangements, and exclusive access to experiences and events. We handle every detail to ensure your trip is seamless and unforgettable from beginning to end.

The planning process begins with an initial discovery consultation to discuss your travel preferences, interests, and budget. From there, our team designs a customized itinerary, incorporating your desires and our insider knowledge to create a unique experience tailored just for you. For more information, take a look at Our Process page.

It depends on the complexity of your trip. During our complimentary discovery consultation, we’ll discuss the parameters of your trip, which will enable us to determine the appropriate fee (if applicable). Our team is committed to transparency throughout the planning process and is always happy to answer any questions regarding our fee structure.

Your safety and peace of mind are our priorities. Should any issues arise, our dedicated support team is available 24/7 to assist you. We’ll handle any challenges that come your way.

For emergencies outside of regular business hours, please call 1-800-651-3138.

While it varies depending on your destination and travel style, we recommend booking at least 3-12 months in advance for luxury travel to ensure we are able to secure the best accommodations and experiences. That said, our advisors are sometimes able to operate on tighter timeframes depending on your travel needs. Contact us for more information.

Yes! Travel One specializes in both individual and group travel experiences. Whether you’re planning a family reunion, a milestone birthday celebration, or simply a trip with friends, we’ll work with you to create a memorable experience for all.