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April 26, 2018

Industry News / Click title to read Many of the sources below require a free registration to gain access to the article. If a paid registration is required, the individual source will be noted.


Gallery: New Orleans airport terminal 70% complete  (Source: The Advocate)
A $1 billion terminal at Louis Armstrong New Orleans International Airport is 70% complete, and work should wrap up in February.

SITA report shows airlines delivering strong baggage performance (Source: AIRwise)
SITA’s 2018 baggage report showed that airlines are mishandling fewer passenger bags, with the lowest rates of mishandled bags in the US and the Asia Pacific region.

United to launch premium economy class in 2019 (Source: FlightGlobal)
United Airlines will launch a new premium economy class called Premium Plus in early 2019.


Fla. airport invests in facial recognition technology (Source: Planet Biometrics)
The Greater Orlando Aviation Authority Board in Florida has approved $4 million in funding for a passenger processing system with facial recognition technology to be installed at international gates at Orlando International Airport.

JFK airport saw more than 2.8M passengers in a month (Source: am New York)
New York’s John F. Kennedy International Airport was the nation’s second busiest hub from March 15 through April 15, serving 2.8 million passengers.

Self-service options, AI among key travel tech trends at airports (Source: eTurboNews)
Travelers appreciate amenities like self-service options for check-in and bag check, reducing the stress of waiting in line and enabling airline personnel to perform other tasks for customers; and technology driven by artificial intelligence, says Michael Taylor of J.D. Power.


Calgary Marriott Downtown lets guests order food via mobile app  (Source: Hotel Management)
Calgary (Alberta) Marriott Downtown Hotel is bringing mobile dining to its Marriott Mobile app, taking the guest experience at the recently renovated hotel in downtown Calgary to a whole new level.

Claridge House to replace Chicago’s Hotel Indigo following revamp (Source: Chicago Tribune)
Hotel Indigo in Chicago will rebrand as the Claridge House next month following a $9 million renovation.

Hilton, Marriott to expand portfolios with 88 Mexican properties (Source: Travel Pulse)
Marriott International and Hilton Worldwide are each planning to open 44 new hotels in Mexico over the next three years, according to Enrique de la Madrid, Mexico’s secretary of tourism.

San Francisco hotel looks to highlight brand creativity (Source: Hotel Management)
The W Hotel brand has hired a director of style for its W San Francisco hotel.

Waldorf Astoria Beverly Hills takes its place among L.A.’s elite hotels (Source: Los Angeles Times)
The Waldorf Astoria Beverly Hills assigns each guest a personal concierge, an additional service spotlighting Los Angeles’ high tally of luxury properties.


2018 spring break passenger traffic up 5% over last year (Source: Washington Examiner)
The Transportation Security Administration screened 72.1 million passengers during the spring break period from March 15 through April 15, up 5% compared to last year.

Israel is the perfect destination for adventurers (Source: Travel Age West)
Israel offers a wide range of outdoor activities for travelers to enjoy in addition to visiting sacred and historical sites.

No invitation needed to experience London like royalty (Source: Travel Pulse)
London is a great summer destination this year for travelers who want to partake in the festivities surrounding the upcoming wedding of Meghan Markle and Prince Harry.

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