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April 12, 2018

Industry News / Click title to read Many of the sources below require a free registration to gain access to the article. If a paid registration is required, the individual source will be noted.


Airlines eye blockchain solutions that could improve customer service (Source: Reuters)
Airlines are looking into blockchain solutions for booking group travel, a switch that could free carriers from relying on middlemen like Expedia or Amadeus and help customers avoid fees of up to 25% of a ticket’s price for using these systems.

Alaska Airlines to integrate Virgin America reservation systems (Source: Frequent Business Traveler)
On April 25, Alaska Airlines will integrate Virgin America’s reservation system with its own, providing “a single Alaska Airlines experience for all guests when shopping for flights, booking flights, and checking in at airports,” the airline says.

American Airlines orders 47 new Dreamliners from Boeing (Source: Reuters)
American Airlines ordered 47 new Dreamliner jets, choosing Boeing over rival Airbus to supply its wide-body aircraft. “In the end, our goal to simplify our fleet made the 787 a more compelling choice,” said Robert Isom, president of American Airlines.

JetBlue reports 7.3% increase in March traffic (Source: Frequent Business Traveler)
JetBlue Airways reported that its March 2018 passenger traffic was up 7.3% over March 2017, while its capacity increased 3.3%. The carrier’s load factor was 89%, up 3.3 points from last year’s 85.7%.

Southwest reports 3.7% growth in March passenger traffic (Source: Frequent Business Traveler)
Southwest Airlines reported increases in its March traffic, capacity and load factor, including a 3.7% increase in its revenue passenger miles over last year.

Southwest Airlines Traveler Promotion offers Double Points (Source: Southwest.com)
Travelers need to opt-in via a registration page, and register, book, and fly between April 6th – June 13th.

Southwest, AMFA agree on 5-year contract (Source: Air Transport World)
Southwest Airlines and the Aircraft Mechanics Fraternal Association have reached an agreement in principle on a five-year contract for more than 2,400 Southwest maintenance technicians and related workers.

United Airlines plans new lounges in NYC-area airports (Source: Frequent Business Traveler)
United Airlines has announced plans to open new United Polaris lounges at LaGuardia Airport in New York and Newark Liberty International Airport in New Jersey.

US airlines earn best-ever scores in Airline Quality Rating report (Source: Wichita State University)
For 2017, the Airline Quality Rating released today revealed that airline performance in involuntary denied boarding’s and mishandled bags was the lowest for the industry since the report’s start in 1991, when the report began.


Air traffic control proposal falls through (Source: Politico)
House Transportation Chairman Bill Shuster’s recent proposal for air traffic control to leave the Federal Aviation Administration and become an independent nonprofit corporation has fallen through.

Atlanta airport was the world’s busiest in 2017 (Source: Travel Pulse)
Hartsfield-Jackson Atlanta International Airport saw almost 104 million passengers in 2017, making it the busiest in the world, according to preliminary data from Airports Council International.

Consortium awarded $4.9B contract for LAX people mover (Source: US News)
Los Angeles World Airports commissioners awarded a $4.9 billion, 30-year, design-build-operate contract to consortium LAX Integrated Express Solutions for a people mover at Los Angeles International Airport.

Dallas airport, American Airlines to invest in customer experience (Source: NBCDFW.com )
Dallas-Fort Worth International Airport and American Airlines have reached a $20 million agreement to renovate and improve the customer experience at Terminal E, adding six more gates and more concession space.

Minneapolis airport eatery features state’s best craft beers (Source: Paste Magazine)
Stone Arch at Minneapolis-St. Paul International Airport is a full-service restaurant with beers on tap that have been recognized by the Minnesota Brewer’s Guild of craft brewers.


Hotel at Midtown exemplifies urban sports resort (Source: Skift)
The 55-key Hotel at Midtown in Chicago is a prime example of an urban sports resort, which links fitness and hospitality.

Marriott pursues vision for 370 hotels in Middle East, Africa (Source: Hotelier)
Marriott plans to grow its footprint in the Middle East and Africa to 370 properties by 2023. Over the past year, Marriott has signed more than 30 deals in the region.

Radisson Blu is Europe’s most prolific luxury chain (Source: Travel Pulse)
Radisson Blu has been named the largest upscale brand across Europe, with 186 properties, according to MKG Hospitality-ON.


UK firm hopes to innovate airplane headrests (Source: Air Transport World)
London-based design firm Tangerine is working to develop a new type of headrest for airline seats, says Martin Darbyshire, the firm’s CEO.

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